Senior Director, Environmental Services

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Leading with Purpose: Senior Director, Environmental Services 

Role Overview 
The Senior Director of Environmental Services (EVS) will provide strategic and operational leadership across MSK’s enterprise-wide shared services model encompassing 650+ staff across 20 site locations between NY and NJ. Service is at the heart of what we do, ensuring a safe, clean, and welcoming environment that empowers our patients, staff, and communities we serve. 

Reporting to the Vice President of Support Services, the Senior Director will drive efficiency, effectiveness, and continuous evolution in EVS operations, aligning these efforts with MSK’s mission to end cancer for life while fostering a culture of inclusion, belonging, and employee engagement. 

Key Responsibilities 
Strategic Leadership 

• Develop and implement comprehensive operational strategies that align with MSK’s mission and enterprise-wide priorities. 

• Lead initiatives to standardize EVS processes, ensuring consistency and operational excellence across all MSK facilities. 

• Collaborate with senior leadership to integrate EVS objectives with organizational and patient care standards. 

Operational Excellence 

• Oversee EVS operations to ensure compliance with healthcare regulations, safety standards, and best practices. 

• Focus on evidence-based environmental hygiene, waste management, infection prevention, and sustainability initiatives. 

• Utilize data-driven approaches to monitor and improve performance metrics against industry benchmarks, including patient satisfaction and operational efficiency. 

• Embed MSK’s commitment to exceptional service, delivering a positive patient and staff experience. 

Team Development and Engagement 

• Lead, mentor, and develop a diverse team of EVS professionals, fostering a culture of accountability, process improvement, and collaboration. 

• Promote inclusion, belonging, and employee engagement through strategies that empower staff and create a supportive work environment. 

• Design and implement training programs and initiatives to recognize and retain top talent. 

Financial Stewardship 

• Develop and manage the EVS budget, ensuring fiscal responsibility and alignment with MSK’s goals. 

• Identify opportunities for cost savings and operational efficiencies without compromising quality for patients or staff. 

• Negotiate vendor contracts and manage external service agreements to ensure cost-effective, high-quality service delivery. 

Quality Improvement 

• Lead quality assurance programs to enhance environmental safety and overall operational outcomes. 

• Stay abreast of industry innovations and implement best practices to continually elevate EVS services. 

• Collaborate with clinical, research, and administrative teams to ensure seamless integration of EVS operations across the enterprise. 

Key Qualifications and Core Skills 

Experience 

• 10+ years of progressive leadership experience, including at least 3 years leading Environmental Services. 

• Strong preference for experience in an academic medical center or academic teaching hospital setting. 

• Proven ability to manage enterprise-wide EVS operations in a shared services model, encompassing both hospital and non-hospital environments. 

Core Skills 

• Strategic Leader: Proven ability to align EVS operations with organizational goals, driving measurable outcomes. 

• Operational Expertise: Strong knowledge of environmental hygiene, infection prevention, and regulatory compliance. 

• Collaborative Leadership: Demonstrated success in leading, developing, and engaging high-performing teams while fostering inclusion and belonging. 

• Data-Driven Decision Maker: Skilled in leveraging analytics to assess performance, identify opportunities, and drive improvement. 

• Financial Stewardship: Expertise in budget management, cost optimization, and resource allocation. 

• Effective Communicator: Outstanding interpersonal skills with the ability to build trust and consensus across diverse teams. 

Additional Information 

• Location: This is an onsite role based at 1275 York Ave, with flexibility to visit our NYC and regional sites. 

• Pay Range: $193,800.00-$329,500.00; competitive base salary and bonus structure. 

Helpful Links:

• MSK Compensation Philosophy
• Review Our Comprehensive Benefit Offerings

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MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

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