• Patient Access Nurse Coordinator, Lead

    Job Locations USA-NY-New York
    Posted Date 4 months ago(4/25/2019 5:19 PM)
    Requisition ID
    Nursing - Other
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    The Patient Access Team maximizes access for new/potential patients to MSK by using oncology expertise and critical thinking skills to provide appropriate resolution of all calls/requests to assure quality referrals and appropriate, timely appointments.  We are currently seeking a Lead Patient Access RN Coordinator to provide leadership to our specified nursing teams while leading and/or supporting performance/process improvement projects across the department. 


    You are:

    • Able to empower others and make each person feel his/her contributions are important.
    • Able to orchestrate multiple activities simultaneously to get things done.
    • An excellent communicator and able to monitor progress by maintaining dialogue on work and results.
    • Open and creative in order to identify breakthroughs.  You integrate diverse views and find common ground or acceptable alternatives.
    • A problem solver that builds and delivers solutions that meet customer expectations.
    • Articulate and can establish clear responsibilities and processes for monitoring work and measuring results.
    • Resilient in recovering from setbacks and skilled at finding detours around obstacles.

    You will:

    • Oversee teams of MSK Direct and/or PAS Nurse Coordinators
    • Promote an environment and culture motivating staff excellence, satisfaction, and development by providing guidance, feedback and opportunities.
    • Act as a clinical resource for handling complex cases and determine what requires escalation to department leadership, administrative counterparts and/or physicians
    • Advocate for patients and consider MSK resources when faced with complex referrals and/or rare diagnoses.
    • Keep abreast of insurance information and changes that impact patient access to MSK.
    • Build collegiality and collaborative relationships with MSK physicians’ offices, communicating effectively about the Patient Access and MSK Direct Program.

     You need:

    • Bachelors of Nursing (BSN) is required with a related master’s degree (preferred).
    • National Certification required
    • A minimum of 10 years of clinical nursing experience in Oncology


    • 10 hour shifts, Monday - Friday.  Day off during the week may vary.  #LI-MA1


    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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