• Office Coordinator, Service Chief, Department of Surgery, Monmouth Location

    Job Locations USA-NJ-Monmouth
    Posted Date 5 days ago(1/16/2019 5:50 PM)
    Requisition ID
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    We believe that when you act as both a partner to the physician and an ally to the patient, it makes a true and genuine difference. When you join us as an Office Coordinator you will find substantial work and become part of a team where everyone plays a meaningful role in the fight against cancer. Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.


    When you join us as The Office Coordinator to the Service Chief you will manage and maintain a practice for Dr. Jewell,Vice Chair of Surgery for the Regional Alliances. You will function as the primary contact for patients; handle heavy telephone volume, schedule patients’ tests, appointments, and procedures; update and maintain electronic medical records; coordinate with clinical and administrative staff; create letters and submit necessary paperwork for patients, physicians, and payer and provide full academic administrative support. 


    You are:

    • An effective and considerate communicator, capable of resolving how best to reach different audiences and executing communications based on that understanding.
    • Adept at crafting partnerships and working reciprocally with many diverse parties to meet shared objectives and goals.
    • Actively seeking new ways to grow and seek challenges, using both formal and informal development
    • Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
    • Passionate about working in a hospital and committed to going above and beyond despite facing adversity.

    You will:

    • Use your strong customer service and multi-tasking abilities to support a practice by providing administrative support to the clinical team.
    • Ensure patients get the assistance they need in a timely and friendly manner. Function as the primary contact for the practice where you are responsible for scheduling patients’ tests, appointments, and procedures.
    • Update and maintain the electronic medical records (EMR). Team up with clinical staff, and submit information to payers for pre-certification approvals.

    You have:

    • Bachelor's degree (preferred) OR a High School Diploma/GED and 2+ years relevant experience
    • A strong interest in Healthcare Administration or building an in depth understanding of what it means to work in a dynamic physician’s office
    • Experience in an administrative role preferred, Healthcare industry a plus; special consideration will be given to candidates that have demonstrated experience who have worked in a high volume physician office presently or in the past.
    • Knowledge of medical terminology preferred
    • Strong computer skills
    • Ability to handle deeply ill patients in stressful situations with a positive demeanor
    • Ability to provide at least a 2 year commitment

    This role will prepare you for a successful career and allow you to follow a variety of paths within the Center.


    Hours: Monday-Friday 9:00am-5:00pm

    Training will take place in Manhattan.



    After completing our quick online application form, you will complete a profile assessment on our partner site, Pymetrics.


    It should take you about 25-30 minutes to complete. 


    IMPORTANT - Please make sure you click on the return to application button after completing the assessment to complete your application.


    Note; If you already have a Pymetrics account under this email for a different application, login with your existing account.  Please do not make a new account.  


    If you are on mobile,  download the Pymetrics mobile app (pymetrics.com/downloads) but do not register.


    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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