• Manager of Business and Data Analysis

    Job Locations USA-NY-New York
    Posted Date 2 weeks ago(1/8/2019 9:43 AM)
    Requisition ID
    Professional - Development
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    The Development Department’s Operations team is seeking a passionate, strategic, organized, and highly motivated Manager of Business and Data Analysis to join its growing team. The Manager of Business and Data Analysis will lead data integrity and oversee a team of three Data Analysts. The Operations team supports MSK’s fundraising goals through the creation of innovative technology and process solutions.

    Performance expectations:

    • Analyze and advance functionality for Blackbaud CRM system, the fundraising database of record for MSK, and other software applications serving MSK Development.
    • Collaborate with fundraisers, senior leadership, operations, and our vendor partners to seek out, recommend and implement best practices and improvements to current process.
    • Review functional specs, test customizations, and ensure that software solutions are aligned with users’ needs.
    • Analyze user experience and recommend potential improvements.
    • As a system administrator, manage front-end changes to database configuration.
    • Lead data validation and UAT efforts for database upgrades.
    • Oversee data integrity within Blackbaud CRM: Monitor data hygiene, identify opportunities for improvement, develop strategic plans, and prioritize projects.
    • Set team/project goals and ensure that they are met on time and to specification.
    • Measure project results and provide status reports to leadership.
    • Manage daily operations of the Data Analysis team including user support, file acquisition, global changes, and other bulk processes.
    • Support user training and collaborate with team to develop new courseware and process documentation.

    Do you have?

    • A Bachelor's Degree and a minimum of 3 years of advanced business analysis and/or data management experience.
    • Strong analytical and problem-solving ability.
    • Proficiency with large data sets and highly technical processes.
    • Excellent interpersonal skills and an exceptional ability to communicate effectively with stakeholders at all levels.
    • Strong writing skills.
    • The ability to synthesize and present highly complex/technical information so that it is clear and easy to understand.
    • A curious nature and a drive for continuous improvement.



    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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