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The Senior Process Improvement Engineer, Symptomatic Patient Program, is responsible for planning, implementing and evaluating operational process design for a novel Strategy & Innovation project at Memorial Sloan Kettering Cancer Center. The Symptomatic Patient project aims to expand cancer care beyond the hospital and clinic spaces into the patients’ homes, and to proactively monitor and care for patients before they become acutely ill. Are you ready to join our dynamic and innovative team?
The Sr. Process Improvement Engineer collaborates with multiple workstreams within Strategy & innovation and Clinical Operations to facilitate lean, high reliability design for the program. This requires networking with clinical departments and services, administration, inpatient units and outpatient practices, in addition to the project teams. This work includes facilitation of project and kaizen events; management and surveillance of process data for opportunities; messaging trends in the data to leadership, departments and staff; and education and coaching of managers and front line staff.
In addition, the Sr. PIE serves as a change agent for project implementation and for MSK's Operational Excellence program; Coaches the facilitators of teams/directly facilitates teams that will identify, design and implement solutions using sound engineering principles, including Six Sigma and Lean methodology, that will result in one or more of the following: high-quality process design; improved patient access; increased efficiency and productivity including off-loading urgent care and inpatient demand; improved patient safety & reliability; reduced cost; improved employee safety; and greater overall system capacity & capability; Mentors and coaches, in consultation with the Director of Continuous Improvement and Process Engineering and senior leadership, the entry level process improvement engineers and relevant organizational managers and staff; Collaborates with project managers and change leadership staff to deliver results and implement the Symptomatic Patient and Operational Excellence programs.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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