At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Josie Robertson Surgery Center (JRSC) is a first-of-its-kind freestanding outpatient and short-stay cancer surgery facility that delivers exceptional care and provides a superlative patient experience through the use of the latest in surgical technology, innovative care pathways and patient-facing communication tools. With careful patient selection, thorough patient education and engagement, and standardization of care in an environment of data-driven continuous improvement we are able to perform complex cancer surgeries that typically require inpatient hospitalization in the ambulatory setting with a single overnight stay.
At JRSC, every employee is an integral part of our organization and every employee contributes to help us achieve our goal of delivering high-quality care and an unmatched patient experience.
We are seeking a Project Manager for JRSC. The incumbent's responsibilities, under the guidance of the Director and the Sr. Program Manager, will work on projects and is the point of contact to facilitate multiple initiatives primarily surrounding the patient experience and Patient Reported Outcomes (PRO) at the JRSC. In this capacity, the incumbent will collaborate with the members of the JRSC leadership team to address and manage various aspects of the JRSC programs, including facilitating research. This opportunity requires independent initiation of analyses, data gathering and manipulation, interfacing with other Divisions of MSK to support collaboration and optimal resource utilization, and presentation of results, findings and recommendations to the Director as well as other clinicians and hospital leadership. The incumbent will also coordinate projects from the front line and direct appropriate staff. The project manager will proactively propose and develop methodologies to fulfill programmatic needs.
Project Management: Direct interaction with JRSC leadership team, serving as primary point of contact in working for projects and assignments and develops and sustains project work flows and timelines. Ongoing management of projects including appropriate escalation of issues and progress reporting to the Sr. Program Manager and Director. Serves as a member, leader, coordinator or manager of departmental and institutional committees, as appropriate to meet job requirements. Works closely with Administrative and Clinical Management staff to plan and implement new program initiatives affecting clinical care and research activity. Seeks guidance as needed.
Program Planning/Analysis: Identifies and performs appropriate analyses of operational and/or financial nature to support assigned projects. Obtains accurate data necessary for fulfilling analyses through use of all institutional resources, reports, contacts, and on-line computer information. Analyzes data for accuracy, completeness, and relevancy. Establishes systems for the efficient input, throughput, and output of department information. Identifies problems, trends, and issues requiring action or further review. Prepares reports adhering to departmental guidelines regarding frequency, required time frames, structure, and content and presents data clearly and concisely. Prepares analytical reports that may express current or past patterns and trends.
Liaison/Coordination/Communication: Can serve as primary point of contact for communication with institutional leaders, Department Chairmen, Hospital Administration regarding the projects assigned. Acts on inquiries or problems and provides information to departmental and institutional leaders. Initiates and facilitates ongoing correspondence with internal contacts, external agencies, senior management, government agencies.
Staff Direction/Management: Serving in project leader role, may direct activities of assigned project team members to facilitate project goals. Communicates project goals and Leadership team perspectives.
Professional Development: Maintains and enhances professional growth and development and enhances quality improvement initiatives in effort to keep abreast of the latest trends in field. Participates and serves on organization-wide committees. Coordinates and integrates interdepartmental and intradepartmental services and communications.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.