• Client Tech Specialist II

    Job Locations USA-NY-New York
    Posted Date 1 week ago(4/16/2018 11:50 AM)
    Requisition ID
    2018-21468
    Category
    Information Technology
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
     
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    Provides analysis, design, implementation and troubleshooting support for complex client server and desktop technology systems. Supports design, configuration, implementation and 3rd/4th level troubleshooting for a variety of client applications, network/domain and desktop operating systems (including WINTEL, Apple, LINUX/UNIX and possibly z/OS). Handles priority NT domain administration assignments, NOS/Application image integration and testing, software distribution support and critical special projects (such as specialized server set-up, application rollouts, etc). Interfaces with vendors, peer technical groups/staff and executive management.

     

    Design, configuration, implementation and (troubleshooting) analysis of all standard NOS and desktop client platforms, inclusive of NT, NOVELL, Apple and LINUX.

     

    Provide technical design, integration and support for deployed client technology applications, such as MS/Office, MS/Access, browser and thin-client (CITRIX) front-ends, security features (VPN, NT domain rights, etc.), clinical client/financial systems (DMS, OMS, SmartStream), support components (SMS, EA) and networking HW/SW components.

     

    Utilizes knowledge of and/or experience with leading-edge technologies and internetworking components; works closely with all technical and client groups to ensure that the corporate client server applications are fully integrated across standard NOS/HW images.

     

    Provides desktop network support for all standard protocols, components and designs, including TCP/IP, 10/100/1000 Mbps switches/connectors, AppleTalk and IPX/SPX.

     

    Researches, designs and delivers client server technical solutions for specialized institutional initiatives, such as sendmail/relay services, EXCHANGE servers, WWW intranet applications and script/program utilities.

     

    Provides support for acceptable levels of data and network security in compliance with emerging technology standards and specific industry (such as HIPAA, JCAHO, etc.) requirements.

     

    Supports client and network technology service delivery inclusive of problems, moves/adds/changes, special requests (GigE, video, Eudora, wireless, etc.) and emerging technologies. Utilizes existing MSKCC problem and change management systems for tracking and reporting requirements.

     

    Provides design, implementation and maintenance support for desktop technologies, client front-end applications, intranet/internet access and all related client technology/programming activities.

    Bachelor’s Degree        preferably in Computer Science or equivalent experience/certifications   

            

    2-4 years experience in complex client server and internetworking environments. Requires expert knowledge of all major client NOS, applications and internetworking platforms/architectures inclusive of TCP/IP, WINTEL, Apple, LINUX/UNIX (possibly z/OS), Microsoft Office, SMS, Enterprise Administrator, MS/Access, SQL (relational) database technology and network/desktop hardware technologies. Excellent interpersonal and communication skills, with ability to work directly with all levels of staff and management, inclusive of senior and executive management. Proven vendor management and negotiation skills.

    Closing

    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

     

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

     

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