• Pathology Systems Operations Manager

    Job Locations USA-NY-New York
    Posted Date 1 week ago(1 week ago)
    Requisition ID
    Allied Health - Pathology
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    Do you want to join an innovative team and contribute to cancer research? Are you creative and interested in solving meaningful problems? Then join us here at MSK, where we can provide you with the opportunity to make a difference with your career in IT. We believe that this is an exciting role for someone who has the right background to be apart of our dynamic team and who wants to apply their skills to support our mission here.


    As an operations and project manager within Pathology, you will provide oversight on various IT projects within the department to provide full stack software development and informatics solutions. Additionally, act as a liaison between department and clinical staff to identify workflow improvements and present IT solutions. Support the team as direct manager for front line IT staff and analysts as well as assist in functions related to operational IT support.

    You will:

    • Supervises direct reports (tech support and analyst roles) to ensure workload is completed efficiently and effectively. Demonstrates leadership qualities and role model behavior.
    • Works with leadership to assess pathology technology needs and opportunities.
    • Liaise with other institutional informatics groups.
    • Reviews, monitors and forecasts workflow and makes procedural recommendations to improve efficiency and staff performance.
    • Respond to changes and to best meet workload and user needs.
    • Monitors if direct reports are meeting performance expectations within their own job responsibilities using position profiles.
    • Monitors and counsels staff on employee attendance, punctuality, and performance problems.
    • Design, develop and implement software tools and applications.
    • Systematic approach with analytical, reasoning, and problem solving skills to develop and modify internal software as well as installing software
    • Design and develop software and database as part of informatics data storage, visualization, processing, and analysis systems.
    • Design and implement features (algorithms, data structures, database access, visualization, user interface) and add modifications to existing applications.
    • Provide consultation and guidance to team and pathology faculty.
    • Mange and lead development of status monitoring and data management systems.
    • Run improvements to the central laboratory system including development of new functions and integration with other software systems.
    • Handle and automate data delivery via multiple channels.
    • Manage archiving of large data sets.
    • Supports management to maintain uptime for all production systems.
    • Completes and liaises with hospital security and MSK compliance regarding Pathology information systems
    • Oversight of system QA processes.
    • Create policies, support and QA procedures for production turnover process after new implementations
    • Creates a cooperative working environment, motivates representatives throughout all related areas to meet departmental goals and objectives and pursues ideas for improving Pathology Informatics supported experience.

    You need:

    • Bachelor’s Degree required: computer science, mathematics, or bioinformatics and 4-7 years of experience


    • Master’s Degree Preferred with 2-4 years of experience



    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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