At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Unit Assistant (UA) is a very important administrative and customer service role. The UA acts as a liaison between the patient and/or family and MSK staff to ensure timely and efficient provision of services during the patient’s stay. The Unit Assistant also ensures accurate and timely implementation of orders, assists with the coordination of services, and responds to patient and family inquires in a professional manner (both face-to-face and via phone). Confidence, critical thinking, the ability to multitask, prioritize and great customer service skills are essential in this role.
Education: A High School Diploma or GED is required; Bachelor’s degree preferred.
Experience: At least 2 years of relevant clerical experience demonstrating usage of multitasking, prioritizing, decision making, providing customer service, organizational and computer/data entry skills. Previous experience working within a healthcare organization as a Medical Secretary or similar role preferred.
Shift Hours: 2pm-10pm M-F (no weekends)
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.