• Client Tech Spec II

    Job Locations USA-NY-New York
    Posted Date 2 weeks ago(4/11/2018 4:04 PM)
    Requisition ID
    Information Technology
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description


    Design, configuration, implementation and (troubleshooting) analysis of all standard NOS and desktop client platforms, inclusive of NT, NOVELL, Apple and LINUX.

    Assist with system design and provide support for all MSKCC departments while working closely with other CT specialists and network analysts.

    Provide technical design, integration and support for deployed client technology applications, such as MS/Office, MS/Access, browser and thin-client (CITRIX) front-ends, security features (VPN, NT domain rights, etc.), clinical client/financial systems (DMS, OMS, SmartStream), support components (SMS, EA) and networking HW/SW components.

    Assists with implementation support for client technology initiatives, deployments and integrations.

    Utilizes knowledge of and/or experience with leading-edge technologies and internetworking components; works closely with all technical and client groups to ensure that the corporate client server applications are fully integrated across standard NOS/HW images.

    Provides support to all areas within IS and to user departments and vendors/partners.

    Provides desktop network support for all standard protocols, components and designs, including TCP/IP, 10/100/1000 Mbps switches/connectors, AppleTalk and IPX/SPX.

    Provides technical and operational support to infrastructure communication specialists and analysts, and assists with design and implementation efforts.

    Researches, designs and delivers client server technical solutions for specialized institutional initiatives, such as sendmail/relay services, EXCHANGE servers, WWW intranet applications and script/program utilities.

    Provides support of client technology desktop roll-outs and SWD testing activities and integration initiatives.

    Provides support for acceptable levels of data and network security in compliance with emerging technology standards and specific industry (such as HIPAA, JCAHO, etc.) requirements.

    Provides support for IT security requirements related to deployed client technologies, and handles remediation efforts related to client technology, as required.

    Supports client and network technology service delivery inclusive of problems, moves/adds/changes, special requests (GigE, video, Eudora, wireless, etc.) and emerging technologies. Utilizes existing MSKCC problem and change management systems for tracking and reporting requirements.

    Provides coordination and support of deployments and troubleshooting activities. Works closely with the Help Desk and peer technical groups while following defined processes and procedures.

    Provides design, implementation and maintenance support for desktop technologies, client front-end applications, intranet/internet access and all related client technology/programming activities.

    Provides project tracking support, using a variety of tools, on all assigned initiatives, and under the direction of senior specialist or ICS management.


    Bachelor’s Degree   

    preferably in Computer Science or equivalent experience/certifications     

    2-4 years’ experience in complex client server and internetworking environments.

    Requires expert knowledge of all major client NOS, applications and internetworking platforms/architectures inclusive of TCP/IP, WINTEL, Apple, LINUX/UNIX (possibly z/OS), Microsoft Office, SMS, Enterprise Administrator, MS/Access, SQL (relational) database technology and network/desktop hardware technologies. Excellent interpersonal and communication skills, with ability to work directly with all levels of staff and management, inclusive of senior and executive management.

    Proven vendor management and negotiation skills.





    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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