Enterprise Operator

Job Locations USA-NJ-Lyndhurst
Posted Date 4 weeks ago(2/20/2018 7:45 PM)
Requisition ID
Information Technology

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.


For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

MSK is seeking an Enterprise Operator to join our Data Center team in Lyndhurst, NJ. In this role, the Enterprise Operator is responsible for running and monitoring batch work flows in a multi-platform environment using the software tools installed at the New Jersey Data Center. In addition, the Enterprise Operator will monitor and support the network, mainframe, Unix, Windows, and Mini-computer systems work flows as well as interact with the user community when needed.


You Will Also:

  • Perform Windows Server administration functions as well as 1st level problem diagnosis and problem resolution
  • Provide a 24/7 central point of contact for the status of all activity at NJDC
  • Ensure that all system and environmental equipment within NJDC are working properly and escalate all unresolved issues to next level
  • Provide feedback to the various support groups in Tech Resources to maintain the efficiency of all systems and related software products in theDataCenter. Perform daily off-site data protection procedures
  • Use BMC products (BPPM, Control-M, Remedy) and/or manual procedures to maintain the continued operations of all network components, mainframe and client /server systems
  • Perform routine day-to-day Windows Server administration functions
  • Perform Tape Librarian functions when needed to ensure daily Disaster Recovery and offsite vaulting processes are run and completed

You Are:

  • Capable of building strong customer relationships and delivering customer-centric solutions
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
  • Able to work effectively in an environment notable for complex, sometimes contradictory information
  • Consistently achieving results, even under tough circumstances
  • Adept at planning and prioritizing work to meet commitments aligned with organizational
  • Adept at building partnerships and working collaboratively with others to meet shared objectives and goals
  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
  • Resilient in recovering from setbacks and skilled at finding detours around obstacles
  • Able to operate effectively, even when things are not clear or the way forward is not obvious
  • Adept at learning quickly, applying insights from past efforts to new situations

You Need:

  • Associate’s Degree or Certified Vocational Training in Computer Science, Math, or Engineering
  • 2-4 years related work experience



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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