• End User Support Specialist (Dicom, HL7,PACS)

    Job Locations USA-NY-New York
    Posted Date 2 months ago(9/10/2018 1:22 PM)
    Requisition ID
    Information Technology
  • Company Overview

    At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
    For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

    Job Description

    We are seeking a Computer Systems Support Specialist for Medical Physics and Radiation Oncology departmental systems, applications, data interfaces, new projects and initiatives. The successful candidate will play a leading role in new installations and upgrades of medical imaging, radiation treatment planning and delivery systems; connectivity setup and testing with other clinical and research systems.


    Do you want to join an innovative team and contribute to cancer research? Are you creative and want to solve meaningful problems? Then join us here at MSK, where we can provide you with the opportunity to do all of those things! This is a great role for someone who has the right skills, who wants to be part of a dynamic team and wants to learn how to apply their skills to contribute to our Mission here at MSK.


    You will also:

    • Serve as project manager to lead information technology (IT) activities that are a part of Medical Physics projects at new and existing regional and affiliate locations
    • Work with department leaders to identify project goals, resources, stakeholders and timelines for regional projects
    • Work with stakeholders, Information Systems (I/S) department and vendors to coordinate implementation of data transfer interfaces (DICOM, HL7, FHIR, C-CDA, Web services)
    • Identify system components, data elements, sources and destinations for transfer
    • Work with I/S department to ensure that installed systems are compliant with information security policies
    • Test and validate data transfer across interfaces
    • Provide systems-related user support to regional campus facilities and affiliates in the NY metropolitan area
    • Work with users, team members I/S department and vendors to troubleshoot and resolve problems.
    • Maintain user accounts/profiles, network shares and user permissions
    • Perform system hardware/software maintenance and security updates according to IT policy
    • Maintain and review application and vendor-remote-access audit logs
    • Write service/project reports, instruction manuals and system documentation
    • Have a good driving record and own automobile transportation (usage allowance will be provided
    • Be willing to work flexible shifts and travel to sites in the NY metropolitan area
    • Do you like challenges?
    • Are you a creative thinker?

    You need:

    • Bachelor’s Degree; a degree in Computer Information Systems preferred
    • 2-4 years of experience in project management, computer systems installation and support
    • Strong knowledge of DICOM, DICOM-RT, HL7, FHIR, Web services, C-CDA
    • Experience with setup and troubleshooting of DICOM interfaces, SCU/SCP roles
    • Experience in Windows administration and scripting [PowerShell]
    • Experience in Unix / Linux administration and scripting
    • Working knowledge of network technology and MAC operating systems
    • Working knowledge of Microsoft Office, including Visio and MS Project
    • Knowledge of SQL, Java script, C#, C++, .NET
    • Strong verbal and written communication skills
    • Experience working in a radiology or radiation oncology department is preferred
    • Experience working with PACS, Varian Aria/Eclipse, or Elekta Mosaic/Monaco is desirable
    • PMP certification is desirable.
    • Are you interested in learning new technologies



    MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Stay in touch!

    Register now to join Memorial Sloan Kettering’s Talent Community to receive inside information on our organization and new job opportunities.