Administrative Manager, Department of Surgery

USA-NY-New York
2 weeks ago
Requisition ID
Professional - Hospital Administration

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.


For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Memorial Sloan Kettering Cancer Center is seeking an Administrative Manager for the Department of Surgery. 


You will:


  • Partner with Service Chiefs to identify, create, develop, and implement short and long term strategic program planning, service development, operational workflows, and process improvement as approved by the Administrator.
  • Responsible for overseeing the daily operations and financial management of 4-7 Services within the Department of Surgery
  • Work with Service Chiefs to identify new recruits and lead onboarding of all new faculty
  • Manage and direct the functions and activities of administrative coordinators in assigned services
  • Guide administrative and medical support to ensure efficient and effective operations and optimal patient care. 
  • Partner with marketing and patient access services to monitor and develop physician practices while measuring effectiveness
  • Measure, monitor, and track operational data to manage individual service and practice growth and development
  • Collaborate with counterparts in Ambulatory Administration and throughout the institution  for overall planning and operations of surgeons’ clinical practices
  • Support operational and capital budget development and ongoing expense monitoring.
  • Manage space planning and allocations with appropriate staff
  • Assist with special projects and other job-related activities as assigned by the Administrator, Service Chiefs, Vice Chairs and Chairman including system implementation and special operational improvement project initiatives
  • Responsible for interviewing, hiring and training of new clerical and management employees, as well as the ongoing training and development  of existing employees.  

You are:

  • Knowledgeable about business and the marketplace and able to apply this knowledge to advance the organization's
  • Capable of building strong customer relationships and delivering customer-centric
  • Able to work effectively in an environment notable for complex, sometimes contradictory
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
  • A cultivator of innovation who creates and fosters new ways for the organization to be successful.
  • Adept at planning and prioritizing work to meet commitments aligned with organizational
  • A provider of work directives, delegating responsibilities as necessary and removing obstacles in order to get work done.
  • Consistently achieving results, even under tough
  • Able to hold yourself and others accountable in order to achieve goals and live up to
  • Adept at building partnerships and working collaboratively with others to meet shared objectives and goals.
  • Building effective teams where team members apply their diverse skills and perspectives to achieve common goals.
  • Eager to foster talent and support people in meeting their career goals and the organization's
  • Someone with a proven ability to maneuver through complex policy, process and people-related organizational
  • Focused on creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.
  • Able to operate effectively, even when things are not clear or the way forward is not


You have:


  • Bachelor’s degree with a major preferably in Management, Business Administration or Healthcare Administration required.  Masters degree preferred.
  • At least 5 years of management experience.
  • Effective communication, both written and verbal. 
  • Must be able to lead and manage large groups and work collaboratively
  • Experience in developing and managing academic practices is preferred
  • Information management skills to communicate, explain, interpret, share, and/or present information to employees and management staff at MSKCC and appropriate external contacts. 
  • Computer skills required include spreadsheet, graphics, word processing. 
  • Excellent communication skills required as responsibilities include developing and giving presentations. 


MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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