Memorial Sloan Kettering

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Operations Coordinator, Clinical Research Administration

Operations Coordinator, Clinical Research Administration

Requisition ID 
Job Locations 
USA-NY-New York
Posted Date 
Professional - Research Administration

More information about this opportunity

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.


For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

You will:

  • Oversee administrative support operations and prioritize workflows to meet the needs of each CRA Department.
  • Provide guidance to managers on Workday transactions and ensure the dissemination of required information to new hires. 
  • The Operations Coordinator should be able to communicate effectively with all levels of staff including administration, research and clerical support staff, and institutional leaders.
  • Collaborate with senior management to implement new processes and monitor/modify these changes to ensure success. 
  • Provide backup facilities and emergency management coverage for the Administrative Coordinator. 
  • Manage and maintain CRA’s personnel files, including assessments and mandatory learning documentation.
  • Manage and maintain CRA’s administrative policies and procedures.
  • Manage payroll for the CRA units. 
  • Explain, interpret, share and present information to employees and management.
  • Collect, analyze, interpret and prepare data for presentation (i.e., written, tabular and graphical formats).
  • Demonstrate excellent problem-solving skills to analyze situations, draw conclusions, make recommendations and convey this information in a timely and proficient manner.
  • Set priorities among several tasks simultaneously and meet established deadlines for multiple projects simultaneously.
  • Guide staff to ensure programmatic activities adhere to established timeframes and deadlines.
  • Plan, organize, facilitate and lead meetings.
  • Demonstrate intermediate to advanced skills with computers and software such as SharePoint and Microsoft Office.

You need:

  • A Bachelor’s degree is required.
  • A minimum of three years of administrative experience.
  • At least two years of staff supervisory experience.
  • Excellent oral and written communication skills.
  • Project management experience and MSK experience is highly preferred.



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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