Manager, Clinical Documentation Improvement (HIM)

USA-NY-New York
1 month ago
Requisition ID
Professional - Data Management & Analytics

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.


For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

The Health Information Management Department (HIM) is seeking an enthusiastic leader to oversee our growing Clinical Documentation Improvement Program. Reporting to the Sr. Manager of HIM Clinical Operations, the Manager of Clinical Documentation Improvement will manage the operations and activities of the high-performing inpatient and outpatient Clinical Documentation Improvement Staff.

As the Manager, you will:

  • Evaluate the overall completeness and quality of Clinical Documentation in acute settings.
  • Work in partnership with the Clinical Documentation Improvement Specialists, physicians, advanced practice practitioners, nursing, coding staff and other healthcare professionals to ensure medical records accurately reflect patient acuity primarily for quality reporting, Diagnosis-Related Group (DRG) assignment and Hierarchical Condition Category (HCC) coding.
  • Participate in and promote the prevention, detection, and resolution of instances of non-compliance with departmental and institutional billing policies and procedures.
  • Interpret and summarize quarterly Medicare Monitoring and Profiling reports provided by 3M. Present findings and recommendations to the Division of Health Informatics leadership team and implements clinical documentation improvement action plans.  
  • Develop and implement strategies for efficient and effective improvements in targeted clinical care processes in response to quality improvement and regulatory compliance activities.
  • Develop performance improvement tactics for annual goal setting that identify measurable opportunities/targets for cost savings and/or improved outcomes for SOI, ROM, and other quality performance measures.
  • Recruit, train, and mentor the CDI team while establishing clear performance goals and identifying opportunities for professional development.
  • Promote the Clinical Documentation Improvement program by educating physicians, advanced practice practitioners, nursing, coding staff and other healthcare professionals on how the accurate representation of a patient’s clinical status translates into coded data, which is then translated into quality reporting, physician report cards, reimbursement, public health data and disease tracking and trending.

You need:

  • A Bachelor’s Degree
  • Minimum of 5 years experience of clinical documentation improvement and/or RN/Clinical experience in a hospital or acute care setting
  • 3 years of management experience
  • CDIP certification preferred
  • Strong critical thinking and analytical skills to identify and explain normal/abnormal trends in data using statistical comparison.
  • Information management skills to communicate, explain interpret and share information with employees and appropriate external contacts.
  • Strong communication skills to write and edit memos, assist in the preparation of quarterly/annual reports, and convey information about operating systems and processes to others.
  • The ability to interact courteously, diplomatically, and effectively with all members of the healthcare team.



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


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